SafeRent Security Freeze & Consumer Report
SafeRent Solutions is a tenant screening consumer reporting company. Consumers can request a SafeRent disclosure, place a security freeze, dispute inaccurate information, and use additional procedures designed for identity theft and certain other sensitive circumstances.
What is SafeRent Solutions?
SafeRent Solutions provides resident screening services and an applicant resident risk score to landlords and property managers. Like other specialty consumer reporting companies, SafeRent may maintain information that consumers rarely see until they apply for rental housing or encounter a problem with a screening decision.
If SafeRent information contributed to a denial, larger deposit, guarantor requirement, or another unfavorable rental decision, start by identifying the report that was used and reviewing the information carefully.
SafeRent offers more than one type of consumer request
Consumer Disclosure
SafeRent publishes a Consumer Disclosure Request process so consumers can review the information maintained in their SafeRent file.
Security Freeze
SafeRent publishes a File Freeze Request procedure and a separate File Freeze Lift Request procedure.
Dispute Request
If information appears inaccurate or incomplete, SafeRent provides a consumer dispute procedure.
Identity Theft Suppression
SafeRent publishes a dedicated Identity Theft Suppression Request procedure for qualifying circumstances.
Special Suppression Requests
SafeRent also publishes procedures involving human trafficking, domestic abuse, and coerced debt suppression.
Add a Consumer Statement
SafeRent provides a Consumer Statement Request process, which may be relevant in certain report situations.
Trying to keep scammers and unknown people off your consumer files?
Consumers dealing with identity theft often freeze Equifax, Experian, and TransUnion first. That is important, but specialty consumer reporting companies can maintain separate files used for rental housing, banking, telecom, insurance, and other decisions.
A SafeRent freeze is separate from freezes placed with the nationwide credit bureaus. SafeRent also has a separate identity-theft suppression process for qualifying information in its own consumer file.
What SafeRent says you may need
SafeRent's current consumer-support instructions require identity documentation and proof of current address for certain requests. SafeRent lists acceptable documents such as a current or temporary ID and recent proof of address, including a utility bill, bank statement, lease agreement, insurance policy, military orders, or paystub.
Documentation requirements can change. Always confirm SafeRent's current official instructions before sending sensitive personal information.
SafeRent contact information
P.O. Box 3890
Coppell, TX 75019
Phone: (888) 333-2413
Fax: (877) 204-9871
FreezeReports.com is not SafeRent. Consumers may contact SafeRent directly and exercise available consumer rights themselves, often at no charge.
What should you review when your SafeRent report arrives?
Identity information
Check your name, aliases, addresses, and other identifiers for information that does not belong to you.
Rental or court information
Review any housing or court information for duplicates, incorrect outcomes, mistaken identity, or records that appear incomplete.
Other screening data
Review all information used in the screening file and identify anything that appears inaccurate, incomplete, or unfamiliar.
How FreezeReports.com can help
Knowing that SafeRent exists is only one step. Consumers may need help determining which report or protection request fits their situation, organizing identification and supporting documents, preparing agency-specific requests, keeping records of what was sent, and understanding what to do after a response arrives.
Rental Screening File Sweep
Our rental-focused service can help prepare report and available freeze requests across multiple tenant screening companies rather than addressing only one file.
Report Review & Strategy
If a report comes back with identity-theft concerns, duplicate records, wrong information, or other chaos, a separate focused review may be appropriate.
More expert time
Consumers who need additional guidance can schedule focused review and strategy time instead of relying on unlimited, open-ended support.
SafeRent FAQs
Can I freeze my SafeRent report?
Yes. SafeRent publishes a File Freeze Request procedure for its consumer file and a separate procedure for lifting a freeze.
Can I get my SafeRent report for free?
Yes. The CFPB lists SafeRent as providing one free copy of the SafeRent consumer file every 12 months upon request.
Can I dispute information in a SafeRent report?
Yes. SafeRent provides a Dispute Request Form for consumers who believe information in their file is inaccurate or incomplete.
Does SafeRent offer identity-theft suppression?
Yes. SafeRent publishes a dedicated Identity Theft Suppression Request Form. Its consumer-support page also includes additional suppression procedures for certain sensitive circumstances.
Does a SafeRent freeze replace freezes at Equifax, Experian, and TransUnion?
No. A freeze with SafeRent applies to SafeRent's consumer file. Consumers concerned about identity theft may need to consider freezes or fraud protections with multiple consumer reporting companies.
Official resources
- SafeRent Solutions Consumer Support
- CFPB: SafeRent Solutions
- FreezeReports.com: Tenant Screening Reports Hub