SafeRent Solutions
Tenant screening, consumer disclosure, security-freeze and dispute procedures. Read the SafeRent guide →
Rental & Tenant Screening Reports
Tenant Screening Reports & Rental Background Checks
When you apply for an apartment or rental home, a landlord may review much more than your traditional credit report. Specialty tenant screening companies can maintain rental history, eviction records, identity data and other information that can affect a housing decision.
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You may have rental reports you have never seen
Most consumers know Equifax, Experian and TransUnion. Far fewer know the specialty companies that prepare tenant screening and rental background reports. These reports may include credit information, rental history, eviction actions, employment information, criminal history, identity information, risk scores or recommendations used by landlords.
Was your rental application denied, delayed, or made more expensive?
That is often the moment consumers first discover a tenant screening company. A larger deposit, co-signer requirement, higher rent or denial can qualify as an adverse action when based on a consumer report.
That is often the moment consumers first discover a tenant screening company. A larger deposit, co-signer requirement, higher rent or denial can qualify as an adverse action when based on a consumer report.
Seven companies to know
Major tenant screening companies
Each company has its own procedures. Some publish security-freeze options. Others primarily offer consumer disclosures and dispute procedures. FreezeReports.com reviews the available options company by company rather than assuming every specialty report works the same way.
First Advantage Resident Solutions
Resident screening with consumer file disclosure, freeze and dispute procedures. Read the First Advantage guide →
RentGrow / Yardi
Tenant screening reports, consumer-file requests and disputes. Read the RentGrow guide →
TransUnion Rental Screening / SmartMove
Tenant screening reports, identity and risk information, and consumer dispute procedures.
Screening Reports, Inc.
Multifamily tenant and background screening with consumer report access and dispute rights.
Contemporary Information Corp. (CIC)
Tenant screening and housing-court information, with consumer assistance and freeze-related procedures.
RealPage / LeasingDesk
Resident screening with report copies, disputes, security freezes and identity-theft related procedures.
Denied an apartment because of a background check?
If a landlord took an unfavorable action because of information in a tenant screening report, the Fair Credit Reporting Act generally gives you important rights. The adverse-action notice should identify the consumer reporting company, and you can request a free copy of the report from that company if you act within 60 days.
Identify the company
Find out which screening company was used.
Find out which screening company was used.
Request the report
Get the report that influenced the decision.
Get the report that influenced the decision.
Review carefully
Check names, addresses, court records and other data.
Check names, addresses, court records and other data.
Document errors
Gather court records, identity documents and other support.
Gather court records, identity documents and other support.
Dispute when appropriate
Challenge inaccurate or incomplete information.
Challenge inaccurate or incomplete information.
Common pain points
Problems consumers discover after screening
Wrong eviction on a rental reportThe case may belong to someone else, appear more than once, or fail to reflect the correct outcome.
Apartment denied because of a background checkThe consumer may know only that the application failed, not which company or data caused the problem.
Tenant screening report has wrong informationNames, addresses, court records, rental history, criminal records or identity data may be inaccurate or incomplete.
Expunged or resolved eviction still appearsUpdated court information may not be reflected correctly in the screening report.
Identity theft or a report that is not yoursA mixed file or stolen identity can create housing problems that require careful documentation and follow-up.
Keeping scammers off your consumer filesConsumers increasingly want to know what specialty reports exist and which of them offer freezes or other protective options.
RentGrow deserves special attention
In July 2026, the Federal Trade Commission announced a proposed $2.25 million settlement involving RentGrow. The FTC alleged Fair Credit Reporting Act and FTC Act violations involving matters that included report accuracy, duplicate criminal or eviction records, information-source disclosures and consumer dispute handling. These are allegations in a pending federal case and do not mean every RentGrow report contains errors.
Read the RentGrow Consumer GuideCan you freeze a tenant screening report?
Sometimes. Not every tenant screening company provides the same consumer options. Some companies publish security-freeze procedures, while others provide report-copy and dispute procedures without a separate freeze process.
FreezeReports.com does not assume that every specialty consumer reporting company offers the same type of freeze. We review the procedures available for each company individually.
How FreezeReports.com can help
Knowing that a report exists is often only the beginning. Consumers may need help identifying the right reporting companies, understanding which request is appropriate, preparing agency-specific documents, organizing responses, and deciding what to do next when reports arrive.
Find the right reports
We help identify which specialty reporting companies may be relevant to your situation.
Prepare the right requests
Different agencies use different forms, addresses and documentation requirements. We organize the process.
Understand what comes back
If a report reveals inaccurate information, identity-theft concerns or other complexity, separate review and strategy services may be appropriate.
Tenant screening report FAQs
Is a tenant screening report the same as my credit report?
No. A tenant screening report may contain credit information, but it can also include rental history, eviction or housing-court information, employment or income information, criminal history and other information used by landlords.
Can I see the tenant screening report a landlord used?
If adverse action was taken because of a tenant screening report, federal law generally requires the landlord to identify the company that supplied it. You may request a free copy from that company within 60 days of the adverse action.
Does requesting my own tenant screening report hurt my credit score?
Requesting a copy of your own consumer report does not by itself hurt your credit score.
Can I dispute incorrect information?
Yes. Consumers have rights to dispute inaccurate or incomplete information in consumer reports. The reporting company generally must investigate the dispute, subject to applicable law.
Can I freeze my tenant screening report?
Some tenant screening companies publish freeze procedures, while others offer different consumer-request options. The correct answer depends on the specific company.
Official resources
- CFPB: Review your rental background check
- CFPB: What is a tenant screening report?
- FTC: Tenant Background Checks and Your Rights
- FTC: RentGrow case page
Independent service disclosure: FreezeReports.com is an independent consumer-assistance service and is not affiliated with RentGrow, Yardi, SafeRent Solutions, First Advantage, TransUnion, RealPage, Screening Reports, CIC, Equifax, Experian, the FTC, the CFPB, or any other consumer reporting agency or government agency referenced on this website. Consumers may contact consumer reporting agencies directly and may be able to request reports, security freezes, disputes, or exercise other consumer rights at no charge. FreezeReports.com charges for the specialized knowledge, research, document preparation, organization, guidance, and hands-on support we provide in helping consumers navigate the often confusing specialty consumer reporting system. Our service is designed to save consumers time, provide direction, help identify the appropriate reporting companies and available consumer options, prepare and organize requests, and assist with understanding what to do next. Our fees compensate us for this knowledge, experience, and service. They are not charges for the underlying consumer rights themselves. Information provided by FreezeReports.com is for educational and consumer-assistance purposes and is not legal advice or legal representation.