1. Acceptance of Terms
By accessing or using FreezeReports.com, submitting information through the site, or purchasing any service offered through the site, you agree to be bound by these Terms of Service. If you do not agree, do not use the site or services.
2. Nature of Services
FreezeReports.com provides educational information and administrative assistance related to preparing requests for freezes and consumer report copies from alternative consumer reporting agencies.
FreezeReports.com is not a consumer reporting agency, credit bureau, law firm, financial institution, or government agency. Services are administrative and educational in nature.
3. No Guarantee of Outcome
We do not guarantee that any consumer reporting agency will approve, process, accept, honor, or respond to any request in a particular manner or within any particular timeframe. We do not guarantee that any report will contain specific information, that any freeze will be completed successfully, or that any consumer report data will be changed, removed, or corrected.
4. Customer Responsibilities
By using the site or purchasing services, you agree that:
- The information you provide is true, accurate, and complete to the best of your knowledge
- You are authorized to submit the information provided
- You will review all materials and communications sent to you
- You understand that some agencies may require additional steps, documents, or direct contact from you
- You remain responsible for reviewing your own reports, mail, and responses from agencies
5. Payment Terms
All fees are due as stated at the time of purchase. Payments may be processed through third-party providers such as PayPal. By submitting payment, you authorize the applicable payment processor to charge the selected amount.
6. Refund Policy
Because services may involve intake review, preparation time, administrative handling, digital workflow setup, or fulfillment efforts that begin after purchase, fees may be non-refundable once work has begun. If you choose to offer a separate refund policy, it should be stated clearly on this page or on a separate refund-policy page.
7. No Legal, Financial, or Tax Advice
Information on this website is provided for general educational purposes only and does not constitute legal advice, financial advice, tax advice, or credit repair legal representation. You should consult your own attorney, accountant, or other qualified professional regarding your specific situation.
8. Third-Party Services and Websites
This website may link to or rely on third-party providers, including payment processors, website platforms, CRM systems, and external information sources. We are not responsible for the content, policies, availability, or performance of third-party services.
9. Website Content
All content on FreezeReports.com, including text, graphics, layout, branding, and service descriptions, is owned by or licensed to the site owner and may not be copied, republished, or used without permission.
10. Limitation of Liability
To the fullest extent permitted by law, FreezeReports.com and its owner, affiliates, contractors, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the website or services.
To the fullest extent permitted by law, any liability arising out of the use of the website or services shall be limited to the amount actually paid by you, if any, for the specific service giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless FreezeReports.com, its owner, affiliates, contractors, and service providers from and against claims, liabilities, damages, losses, and expenses arising out of your use of the site, your submitted information, your breach of these Terms, or your violation of any law or third-party rights.
12. Privacy
Your use of the website is also subject to the Privacy Policy posted on this site.
13. Changes to Services or Terms
We may modify or discontinue services, pricing, website content, or these Terms at any time without prior notice. Updated Terms will be posted on this page with a revised effective date.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the applicable state in which the business operates, without regard to conflict of law principles. If you want this tailored more tightly, insert your preferred state here after legal review.
15. Contact
If you have questions regarding these Terms of Service, please contact us using the contact information provided on FreezeReports.com.